Shipping, Delivery and Returns

Shipping

We aim to process all orders within 1-5 working days. You will receive an email to inform you once your product has been shipped.  If you do not receive a shipping confirmation, we suggest checking your junk emails in the first instance, and then contact us. Shipping within the UK is via a courier service with an expected delivery date of 2-5 working days. International shipping is via courier or Royal Mail, you will receive the tracking information in your shipping email. Please allow upto 14 working days for your order to arrive. We also offer express shipping with an estimated delivery of 1-3 days. You will be required to provide a signature upon receipt of your order, please arrange for this. Estimated delivery dates may be available on some orders (please see your tracking info for this). 

As stated above, all orders are processed in 1-5 working days. If you require your order for a special occasion or birthday, please make sure you order in sufficient time. Various delays can occur in the postal system that are beyond our control, so please order bearing this in mind

We are not liable for anything lost in the post and we obtain proof of postage for all items sent. 

 

Cancelling an order

If you wish to cancel an order, please contact us by email as soon as possible. Once your order has been processed, you cannot cancel your order.  Please do not contact us via social media as your messages may not be seen.

 

Items Lost In Mail

In some instances, some items may get lost in the mail. If this is the case, we are not liable for the loss. We now ship all parcels via a courier service which requires a signature upon receipt of the parcel. 

Currency

The website currency is in pound sterling as we are situated in the United Kingdom. We also have a currency converter situated at the top right of the screen with a number of currencies that you can convert the price to the currency of your country. If you would like to know the price of the items in your own currency which is not listed, we would advise you to use a currency converter on google, to assist you. Sarazaar is not liable for any customs charges you may incur in your country.

Returns

Due to hygiene reasons, we do not accept any returns. In the unlikely event that you have a problem, please do not hesitate to contact us and we will endeavour to resolve the issue as soon as possible. 

Please note that colours may vary due to screen variations. We have tried our best to give an accurate representation of the colours we provide. We would also suggest checking out social media for colour references so you can make an informed choice before purchase. We do not offer refunds in cases where you have purchased the wrong shade.

Sarazaar has the right to change the terms and conditions without notice. 

By purchasing from our site, you are agreeing to these terms.